ABOUT US
Our yacht management system should be comprised of highly qualified senior mariners who can offer support and advice to yacht owners and their captains. So Yacht Owners can ensure that the yacht is being well maintained, administered and operated to the highest international standards.
OUR QUALITY CERTIFICATE
OUR QUALITY POLICY
In line with the vision of being one of the best yacht management companies operating in the international yacht industry, we commit to providing reliable services to meet our customers’ expectations regarding quality and to continuously improving our quality management performance in all processes, aiming to fulfill the requirements of ISO 9001:2015 Quality Management System and to achieve continuous improvement in service processes through the provision of appropriate resources in terms of quality and quantity.
Throughout our activities in the fields of “Yacht Agency Management,” “Yacht Construction Project and Refit Management,” “Yacht Purchase-Sale Management,” and “Yacht Rental Management”:
► Ensuring the conformity of the services we provide to customer conditions and always considering and enhancing customer satisfaction in our service processes,
► Embracing the philosophy of total quality management, reaching company goals with an approach based on teamwork both internally and externally,
► Encouraging the innovative and creative thinking system of our employees,
► Fully complying with the standards and legal regulations in force nationally and internationally in our service processes,
► Reviewing business processes with a perspective on evaluating risks and opportunities, implementing approaches that will improve and enhance service performance,
► Elevating the efficiency in business processes to a level that can compete internationally through data management and the use of digital tools and solutions in line with the approach of continuous improvement,
► Making every effort to increase the awareness of quality among all our employees and stakeholders,
► Conducting quality management within the framework of risk and process-based approaches, without compromising on our principles and values determined in line with the objectives set forth.
We pledge to work to the best of our abilities to provide the best service in the yachting sector, adhering to our principles and values without compromise.
OUR VISION
To provide the best service at international standards in yacht management in the international maritime field.
OUR MISSION
Our aim is to manage yachts that will be in our management together with our partners in order to provide service in international standards in accordance with international and national rules and laws in order to provide a smooth service to owners and captains.
OUR VALUES
Trust – Knowledge
Experience – Respect
Discipline – Timing
Pollution Free Environment
SERVICES
Empire Yacht Management (EYM) gives all the support and time to the captain who needs to do his job adequately optimizing the yacht management.
Our yacht management system should be comprised of highly qualified senior mariners who can offer support and advice to yacht owners and their captains .
So, Yacht Owners can be ensured that the yacht is being well maintained, administered and operated to the highest international standards.
We have to be sure that the money is carefully and wisely spent. We ensure that each dollar spent on the yacht is necessary, optimized, and justified. This makes us differentate from ordinary yacht management companies in the market.
The role of Empire Yacht Management: As Owner’s Representative
When a Yacht Owner prefers EYM as a yacht management company, the yacht is assigned to a dedicated marine team of highly qualified Yacht Managers who will act as the Owner’s representatives across the full spectrum of the yacht’s operations.
Our close relationships with maritime trainers, brokers, shipyards, designers, naval architects and other shore-based suppliers enable our team to keep up to date with the many types of vessel.
We are always going to be on side of Yacht Owners how to run their Yachts efficiently alongside the ever-changing technical, administrative and regulatory standards.
Yacht Owners have to be sure that EYM staff will so intimately work with them and their crew as to make sure their yachts are going to be operated most safely and efficiently.
